| Value | Category | Cases | Weighted | |
|---|---|---|---|---|
| 1 | we needed but didn't receive thje service | 8 | 8 |
0.2%
|
| 2 | we received the service but late | 9 | 8 |
0.2%
|
| 3 | we received the service it within the right time | 457 | 456 |
9.5%
|
| 4 | didn't need | 4312 | 4313 |
90%
|
| Sysmiss | 5 | 6 |