| Value | Category | Cases | Weighted | |
|---|---|---|---|---|
| 1 | we needed but didn't receive thje service | 4 | 4 |
0.1%
|
| 2 | we received the service but late | 14 | 14 |
0.3%
|
| 3 | we received the service it within the right time | 487 | 497 |
10.4%
|
| 4 | didn't need | 4281 | 4271 |
89.1%
|
| Sysmiss | 5 | 6 |