| Value | Category | Cases | Weighted | |
|---|---|---|---|---|
| 1 | we needed but didn't receive thje service | 22 | 22 |
0.5%
|
| 2 | we received the service but late | 52 | 50 |
1%
|
| 3 | we received the service it within the right time | 1054 | 1056 |
22%
|
| 4 | didn't need | 3658 | 3657 |
76.3%
|
| Sysmiss | 5 | 6 |