| Value | Category | Cases | |
|---|---|---|---|
| 1 | Had no complaints | 114 |
0.3%
|
| 2 | Previous experience | 35 |
0.1%
|
| 3 | Service not available | 3 |
0%
|
| 4 | High Cost | 11 |
0%
|
| 5 | Service is not satisfactory | 1 |
0%
|
| 6 | Other | 13 |
0%
|
| 9 | Missing | 6 |
0%
|
| Sysmiss | 37906 |