| Value | Category | Cases | Weighted | |
|---|---|---|---|---|
| 1 | Very helpful | 85 | 57 |
9.2%
|
| 2 | helpful | 533 | 380 |
62%
|
| 3 | unhelpful | 133 | 88 |
14.4%
|
| 4 | Very un helpful | 15 | 11 |
1.8%
|
| 9 | DK | 97 | 78 |
12.6%
|
| Sysmiss | 1 | 0 |