| Value | Category | Cases | Weighted | |
|---|---|---|---|---|
| 1 | Very helpful | 14 | 10 |
1.6%
|
| 2 | helpful | 281 | 199 |
32.5%
|
| 3 | unhelpful | 422 | 292 |
47.6%
|
| 4 | Very un helpful | 63 | 44 |
7.1%
|
| 9 | DK | 83 | 69 |
11.2%
|
| Sysmiss | 1 | 0 |