| Value | Category | Cases | Weighted | |
|---|---|---|---|---|
| 1 | Very helpful | 32 | 21 |
3.4%
|
| 2 | helpful | 502 | 357 |
58.2%
|
| 3 | unhelpful | 236 | 166 |
27.1%
|
| 4 | Very un helpful | 27 | 21 |
3.4%
|
| 9 | DK | 66 | 48 |
7.8%
|
| Sysmiss | 1 | 0 |