| Value | Category | Cases | Weighted | |
|---|---|---|---|---|
| 1 | Very helpful | 36 | 28 |
4.6%
|
| 2 | helpful | 464 | 331 |
53.9%
|
| 3 | unhelpful | 251 | 164 |
26.7%
|
| 4 | Very un helpful | 21 | 15 |
2.4%
|
| 9 | DK | 91 | 76 |
12.3%
|
| Sysmiss | 1 | 0 |