| Value | Category | Cases | Weighted | |
|---|---|---|---|---|
| 1 | Very helpful | 24 | 18 |
2.9%
|
| 2 | helpful | 411 | 280 |
45.7%
|
| 3 | unhelpful | 240 | 163 |
26.5%
|
| 4 | Very un helpful | 19 | 14 |
2.2%
|
| 9 | DK | 169 | 139 |
22.7%
|
| Sysmiss | 1 | 0 |