| Value | Category | Cases | Weighted | |
|---|---|---|---|---|
| 1 | Very helpful | 63 | 43 |
7.1%
|
| 2 | helpful | 457 | 328 |
53.5%
|
| 3 | unhelpful | 144 | 87 |
14.1%
|
| 4 | Very un helpful | 24 | 13 |
2.2%
|
| 9 | DK | 175 | 142 |
23.1%
|
| Sysmiss | 1 | 0 |