| Value | Category | Cases | Weighted | |
|---|---|---|---|---|
| 1 | Very helpful | 41 | 28 |
4.5%
|
| 2 | helpful | 564 | 404 |
65.8%
|
| 3 | unhelpful | 210 | 142 |
23.2%
|
| 4 | Very un helpful | 12 | 7 |
1.2%
|
| 9 | DK | 36 | 32 |
5.3%
|
| Sysmiss | 1 | 0 |