| Value | Category | Cases | Weighted | |
|---|---|---|---|---|
| 1 | Very helpful | 113 | 85 |
13.8%
|
| 2 | helpful | 536 | 377 |
61.4%
|
| 3 | unhelpful | 159 | 108 |
17.5%
|
| 4 | Very un helpful | 20 | 14 |
2.3%
|
| 9 | DK | 35 | 30 |
4.9%
|
| Sysmiss | 1 | 0 |