| Value | Category | Cases | Weighted | |
|---|---|---|---|---|
| 1 | Very helpful | 27 | 22 |
3.6%
|
| 2 | helpful | 332 | 221 |
36%
|
| 3 | unhelpful | 373 | 265 |
43.1%
|
| 4 | Very un helpful | 55 | 38 |
6.3%
|
| 9 | DK | 76 | 67 |
11%
|
| Sysmiss | 1 | 0 |