| Value | Category | Cases | Weighted | |
|---|---|---|---|---|
| 1 | Very helpful | 122 | 86 |
14%
|
| 2 | helpful | 515 | 362 |
59%
|
| 3 | unhelpful | 169 | 120 |
19.6%
|
| 4 | Very un helpful | 27 | 19 |
3.1%
|
| 9 | DK | 30 | 26 |
4.2%
|
| Sysmiss | 1 | 0 |