| Value | Category | Cases | Weighted | |
|---|---|---|---|---|
| 1 | Very unhelpful | 430 | 427 |
14.2%
|
| 2 | Unhelpful | 1096 | 1095 |
36.4%
|
| 3 | Helpful | 714 | 765 |
25.5%
|
| 4 | Very helpful | 183 | 199 |
6.6%
|
| 9 | DK | 582 | 519 |
17.3%
|