| Value | Category | Cases | Weighted | |
|---|---|---|---|---|
| 1 | Very unhelpful | 244 | 237 |
7.9%
|
| 2 | Unhelpful | 933 | 917 |
30.5%
|
| 3 | Helpful | 977 | 1022 |
34%
|
| 4 | Very helpful | 580 | 597 |
19.9%
|
| 9 | DK | 271 | 231 |
7.7%
|