| Value | Category | Cases | Weighted | |
|---|---|---|---|---|
| 1 | Very unhelpful | 716 | 703 |
23.4%
|
| 2 | Unhelpful | 1444 | 1456 |
48.4%
|
| 3 | Helpful | 456 | 490 |
16.3%
|
| 4 | Very helpful | 101 | 97 |
3.2%
|
| 9 | DK | 288 | 260 |
8.7%
|