| Value | Category | Cases | Weighted | |
|---|---|---|---|---|
| 1 | Very unhelpful | 246 | 245 |
8.2%
|
| 2 | Unhelpful | 1227 | 1209 |
40.2%
|
| 3 | Helpful | 1010 | 1070 |
35.6%
|
| 4 | Very helpful | 181 | 182 |
6.1%
|
| 9 | DK | 341 | 299 |
9.9%
|