| Value | Category | Cases | Weighted | |
|---|---|---|---|---|
| 1 | Very unhelpful | 593 | 550 |
18.3%
|
| 2 | Unhelpful | 1531 | 1565 |
52.1%
|
| 3 | Helpful | 583 | 600 |
20%
|
| 4 | Very helpful | 144 | 151 |
5%
|
| 9 | DK | 154 | 139 |
4.6%
|