| Value | Category | Cases | Weighted | |
|---|---|---|---|---|
| 1 | Very unhelpful | 790 | 770 |
25.6%
|
| 2 | Unhelpful | 1510 | 1532 |
51%
|
| 3 | Helpful | 494 | 502 |
16.7%
|
| 4 | Very helpful | 108 | 114 |
3.8%
|
| 9 | DK | 103 | 86 |
2.9%
|