| Value | Category | Cases | Weighted | |
|---|---|---|---|---|
| 1 | Very unhelpful | 332 | 332 |
11.1%
|
| 2 | Unhelpful | 1520 | 1526 |
50.8%
|
| 3 | Helpful | 793 | 808 |
26.9%
|
| 4 | Very helpful | 148 | 144 |
4.8%
|
| 9 | DK | 212 | 194 |
6.5%
|