| Value | Category | Cases | Weighted | |
|---|---|---|---|---|
| 1 | Very unhelpful | 1356 | 1391 |
46.3%
|
| 2 | Unhelpful | 1144 | 1129 |
37.6%
|
| 3 | Helpful | 297 | 293 |
9.7%
|
| 4 | Very helpful | 79 | 76 |
2.5%
|
| 9 | DK | 129 | 116 |
3.9%
|