| Value | Category | Cases | Weighted | |
|---|---|---|---|---|
| 1 | Very unhelpful | 310 | 308 |
10.3%
|
| 2 | Unhelpful | 1217 | 1212 |
40.3%
|
| 3 | Helpful | 1054 | 1096 |
36.5%
|
| 4 | Very helpful | 147 | 145 |
4.8%
|
| 9 | DK | 277 | 244 |
8.1%
|