| Value | Category | Cases | Weighted | |
|---|---|---|---|---|
| 1 | Very unhelpful | 238 | 249 |
8.3%
|
| 2 | Unhelpful | 1124 | 1136 |
37.8%
|
| 3 | Helpful | 1020 | 1042 |
34.7%
|
| 4 | Very helpful | 159 | 156 |
5.2%
|
| 9 | DK | 464 | 422 |
14.1%
|