| Value | Category | Cases | Weighted | |
|---|---|---|---|---|
| 1 | Very unhelpful | 914 | 926 |
30.8%
|
| 2 | Unhelpful | 1363 | 1365 |
45.4%
|
| 3 | Helpful | 450 | 463 |
15.4%
|
| 4 | Very helpful | 70 | 66 |
2.2%
|
| 9 | DK | 208 | 186 |
6.2%
|