| Value | Category | Cases | Weighted | |
|---|---|---|---|---|
| 1 | high cost | 44 | 42 |
0.2%
|
| 2 | problem not serious | 20 | 20 |
0.1%
|
| 3 | not trust with service | 5 | 5 |
0%
|
| 4 | negligence | 25 | 24 |
0.1%
|
| 5 | other | 41 | 40 |
0.2%
|
| Sysmiss | 25045 | 25049 |