| Value | Category | Cases | Weighted | |
|---|---|---|---|---|
| 1 | Very unhelpful | 198 | 197 | 
                                    
                                    6.5%
                                 | 
| 2 | Unhelpful | 1158 | 1148 | 
                                    
                                    38.2%
                                 | 
| 3 | Helpful | 1093 | 1138 | 
                                    
                                    37.9%
                                 | 
| 4 | Very helpful | 182 | 194 | 
                                    
                                    6.4%
                                 | 
| 9 | DK | 374 | 329 | 
                                    
                                    10.9%
                                 |