Percentage Distribution of Individuals (18 Years and Over) in Palestine by their Perception on Existing

Problems in Providing Selected Public Services, September 2013

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Services No Problem Corruption problem* DK Total
Public Health Services 28.8 7.8 63.0 0.4 100
Public Education  Services 50.1 5.7 43.2 1.0 100
Registration Office    66.4 3.6 29.2 0.8 100
Police Services 60.2 13.0 22.5 4.3 100
Customs Services  47.9 6.0 34.9 11.2 100
Taxes Services 45.1 4.5 42.4 8.0 100
Judiciary and court-related services  45.5 5.7 44.2 4.6 100
Social solidarity Services  47.5 15.1 33.0 4.4 100
Property Services  53.5 2.7 35.9 7.9 100
Traffic department Services   52.2 5.1 38.9 3.8 100
Business professional work license 51.4 2.7 35.4 10.5 100
Civil Affairs Services   38.8 4.7 52.9 3.6 100
Public official employment services 19.7 36.1 42.6 1.6 100
Borders Services 42.7 4.8 46.8 5.7 100
Water Services 44.9 0.9 54.1 0.1 100
Electricity Network 41.3 1.6 57.0 0.1 100
Sanitation Services 56.6 0.4 41.7 1.3 100
Garbage collection 62.3 0.4 37.1 0.2 100
Housing (permits) 53.9 2.2 40.6 3.3 100
Lighting/paving the streets 56.6 1.4 41.4 0.6 100

* Includes a High Cost, Poor Quality, long waiting time, Complex administrative process, Other